Dock Attendant

WaterBus Dock Attendant
Do you share Hornblower's passion for providing amazing experiences? If you're an enthusiastic team player who thrives in an environment where communication, creativity and cooperation are encouraged, this may just be the opportunity for you. As we say at Hornblower, why work when you can cruise?
Now beginning to interview for the 2017 Marina del Rey WaterBus season. The service runs every Thursday through Sunday starting JUNE 22nd and concluding on Labor Day, SEPTEMBER 4th . Training will begin in early June.
We are seeking talented, service minded individuals who are committed to absolute guest satisfaction in a fun environment. Candidates must be 18 years old, professional, dependable, enthusiastic, friendly and work alone effectively. Ideal candidate must also be able to handle crowds in a calm and professional manner. Customer service and cash handling experience is preferred.
Position consists of greeting guests and selling tickets, for the Marina del Rey Waterbus, at one of the eight different stops in Marina del Rey harbor. This is a great Summer job. Operating hours are Thursday, Friday and Saturday from 11:00am to midnight and Sundays from 11:00am to 9:00pm. We also operate on Labor Day from 11:00am to 9:00pm. Days will be split into two shifts. To apply you MUST BE AVAILABLE DURING ALL OF THESE TIMES AND DATES. Average schedule will consist of between 3-4 shifts and 20-32 hours per week depending on the individual and the week. Plus incentive bonuses.
Position specific responsibilities:
Greeting guests and selling tickets for the MDR WaterBus
Effectively handling cash transactions and documenting sales
Assisting boarding guests onto WaterBus
Assisting Captain with line handling and securing of vessels upon arrival and departure
Learning all safety and security duties required for the position
Assisting guests with directions and knowledge of area
Desired background:
Candidates must be 18 years of age or older
Able to reach, bend, push and pull up to 50 pounds
Excellent communication and customer service skills
Able to handle large crowds in a calm and professional manner
Customer Service and Cash Handling experience preferred
Boating or Marina knowledge a plus
Hornblower Cruises & Events has been the leading yacht and public dining cruise company in the United States for more than 32 years. The San Francisco-based organization operates more than 60 vessels in northern California (San Francisco, Berkeley and Sacramento) and southern California (San Diego, Newport Beach, Long Beach and Marina del Rey), and the company also launched Hornblower New York in 2012. In addition, Hornblower operates two ferry service concessions for the National Park Service: Alcatraz Cruises provides transportation to Alcatraz Island, and Statue Cruises provides transportation to the Statue of Liberty and Ellis Island. In 2014, the company opened boat tour service in the Niagara Falls Gorge in Niagara Falls, Canada. Hornblower treats guests to a broad range of dining, entertainment and sightseeing cruises aboard U.S. Coast Guard and Transport Canada certified yachts.
Hornblower Cruises & Events is an Equal Opportunity Employer: Minorities/Women/Veterans/Disabled
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

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